Improving the experience for survey participants and data providers

We are continually making changes to improve the online experience for survey participants and data providers. We maintain our commitment to your privacy and the confidentiality of data.

• Our  ABS Survey Account is a secure way to access your surveys, upload data files, delegate to another person, update your profile and seek help and support.
• For many of our surveys, you can choose how you interact with us: via an online survey form, by telephone or through a face-to-face interview.
• Using our data transfer tool, data providers can transfer data quickly, easily and securely. This tool supports transferring large volumes of data at regular or irregular intervals, either manually or on a schedule.
• You can register your details for an ABS Survey Account on any device.
• We combine data sources to create new insights about communities, families, industry and the economy. This reduces survey burden, while keeping the confidentiality of businesses, households and individuals.
   

We want to hear about your experience completing ABS surveys. We value your feedback and will use it to improve the way we work with you. Please use our General enquiry form  to tell us what you think.

If you would like general information about participating in our surveys, please see Survey Participant Information.

To talk to a member of our service team, please call us on 1300 135 070 during business hours. For help outside these hours, please leave a message with your contact details and we will call you back.

You can also submit questions online using our General enquiry form.